Nancy
E. Wallace, L.M.S.W.
Founder
and President of NEW HEALTH DIRECTIONS, INC., a company providing
Employee Assistance Program (EAP) consulting services to international,
national and regional based corporations and non-profit organizations.
For almost twentyfive years, Ms. Wallace has developed a broad
range of expertise in the areas of Disaster Mental Health, International
Advocacy in Mental Health, Organizational Change and Development,
Human Resources and Employee Relations, Employee Benefits and Managed
Care Systems, and Conference and Program Organizing. She is a frequent
speaker and trainer to some of the top corporations, conferences
and organizations both globally and throughout the United States.
Prior to establishing her own business in 1987, Ms. Wallace worked
as a Corporate Officer at The Bank of New York in the area of Employee
Relations and Human Resources. Ms. Wallace went on to a position
as National Account Executive at Family Service America where she
managed Employee Assistance Programs and Managed Care Programs for
several of the countrys largest corporations. She spent a
number of years working as a community organizer in New York City.
Ms. Wallace has been involved in the mental health disaster relief
efforts during some of the countrys worst disasters, such
as Hurricane Andrew, TWA Flight 800 and currently, in the September
11th attacks of the World Trade Center. She has provided expert
consultation and training on crisis management in natural disasters
both in Taiwan and the Caribbean.
In her most recent position, Ms Wallace worked for University Settlement,
the first social settlement in the United States, founded in 1886.
The Settlement assists immigrants and other low-income people with
a full network of programs and services. Ms. Wallace is the Project
Coordinator for an important research study, being conducted by
Washington University in St. Louis, School of Medicine and the University
Settlement Society of New York, of Individuals Indirectly Exposed
to the September 11th World Trade Center Attacks. The purpose
is to understand the long-term medical and psychological effects
that this disaster has had on individuals, their families, and their
workplace environment. In addition, as a Team Leader under Project
Liberty, the mental health outreach program funded by the Federal
Emergency Management Agency (FEMA) for individuals, groups and organizations
impacted by the events of September 11th, Ms. Wallace developed
a special outreach program to provide trauma services to underserved
groups and communities following the events of 9/11 and coordinating
a NYC school-based summer intervention program.
Acting as the Main Representative to the United Nations (UN) for
the World Federation for Mental Health (WFMH) for the past 14 years,
Ms. Wallace helped found the UN NGO Committee on Mental Health in
1996, served as its Chairperson for five years and has recently
been re-elected as Chair of the Executive Committee. She also serves
as an active member of the UN NGO Committee on the Status of Women.
In her capacity as an NGO Representative, she provides expert advice
and advocacy to government missions and to the UN and its specialized
agencies on mental health, human rights, womens issues, and
disaster response.
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